Back To Your Feet
Osteo- path To Well Being
Terms & Conditions:
Osteopathy
Elevate Membership
&
Optimise Program
Gait Analysis
Stride For Life Membership
By signing up for one of our memberships or programs, you agree to the terms
outlined below.
Memberships:
☐ Optimise Plan:
£396 Six Osteopathic Follow Ups (30 mins) over 10 months.
• Designed for long-term maintenance and injury prevention, offering six
osteopathic treatments per year.
• Appointments spaced approximately every 6-7 weeks over 10 months to help
maintain optimal physical function, mobility, and well-being.
• Ideal for individuals who want to stay ahead of potential issues and support overall
body resilience.
☐ Elevate Plan:
Twelve Osteopathic Appointments (40 minutes) Per Year
£756 = £63 per month for 12 months 12)
• A more intensive support plan, including twelve follow-up treatments per year to
provide ongoing care and rehabilitation guidance.
• Focuses on prevention, recovery, and functional improvement for those who
require extra assistance in maintaining their health.
• Includes rehabilitation advice and guidance, plus access to exclusive online
resources featuring the latest rehab exercises, wellness tips, and expert advice.
Stride For Life Membership
£600 - £50 per month over 12 months
• 8 appointments per year - Gait/ Osteopathy/ Body Rehabilitation – You choose
• Longer appointment times – 45 minutes per appointment.
• Designed for long-term maintenance and injury prevention, offering six
osteopathic treatments per year.
• Appointments spaced approximately every 6-7 weeks over 12 months to help
maintain optimal physical function, mobility, and well-being.
• 10% off additional Pay As You Go Osteopathic Appointments
Terms & Conditions
1. Plan & Membership Agreement
1.1. By signing up for a package or membership with Back To Your Feet ("the Company,"
"we," "us"), you enter into a binding contract and agree to adhere to the terms outlined herein.
1.2. Packages and memberships are non-transferable and must be used by the named
individual only.
1.3. Package sessions must be used within their designated time frame (6 weeks for Revive &
Restore, 12 weeks for Revitalise Plan).
1.4. Membership sessions are designed for ongoing maintenance and injury prevention
and must be used within the allocated year.
1.5. Fees for packages and memberships are non-refundable, regardless of attendance.
2. Payment & Billing
2.1. Payments must be made via direct debit or card payment at the time of registration.
2.2. Your payment details will be securely processed in line with PCI compliance
regulations, and this document will be destroyed securely once your initial payment has been
processed.
2.3. Monthly fees for memberships will be charged automatically on the agreed payment date
each month.
2.4. If payment fails, you will be notified and required to update your payment details within
7 days to maintain access.
3. Appointment Attendance & Rescheduling
3.1. If you need to cancel a session, you must provide at least 24 hours' notice to reschedule.
Late cancellations will result in the session being forfeited.
3.2. Package sessions must be used within the designated time frame; unused sessions cannot
be carried forward beyond the package period.
3.3. Membership sessions must be used within the membership year; unused sessions cannot
be rolled over.
4. Membership Cancellation & Renewal
4.1. Your membership will automatically renew on a rolling monthly basis after the initial 3-
month commitment unless you provide written notice to cancel.
4.2. If you do not wish to renew after the first 3 months, you must provide written notice no
later than 9 weeks after your start date.
4.3. After the initial 3-month period, you may cancel at any time by providing one month’s
written notice.
4.4. Membership cancellations must be requested in writing via email to [insert email
address].
4.5. If payment has already been processed for the month of cancellation, no refunds will be
provided. Your membership will remain active until the end of that billing cycle.
5. Data Protection & Communication
5.1. By signing up, you consent to receiving emails and communications from us regarding:
• Exercise tips and advice
• Clinic updates and news
• Exclusive offers and promotions
5.2. Your personal data will be handled in accordance with our Privacy Policy,
available at reception or on our website.
5.3. We will never share your data with third parties without your consent.
6. Health & Safety Disclaimer
6.1. By participating in our treatments, classes, and services, you confirm that you are
medically fit and able to take part. If you have any medical conditions, please consult your
healthcare provider before beginning any new exercise program.
6.2. The Company and its staff are not liable for any injuries sustained during participation in
sessions or treatments.
Declaration & Agreement
By signing below, I confirm that I have read, understood, and agree to the Terms &
Conditions stated above. I understand that my package must be used within the designated
time frame and that my membership will run for a minimum of 3 months, after which it will
automatically transition into a rolling contract unless I provide the necessary cancellation
notice.
Signature: ___________________________
Date: _______________